CLIENT FEEDBACK

Help Us Improve

Your Care Experience.

This brief survey allows us to evaluate and enhance the quality, consistency,

and reliability of the services we provide.

First Name

Last Name

Phone *

Email *

By checking this box, I consent to receive non-marketing text messages from Lonestar Home Healthcare LLC about the survey. Message frequency varies, message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

By checking this box, I consent to receive marketing and promotional messages including special offers, discounts, new product updates among others.from Lonestar Home Healthcare LLC at the phone number provided. Frequency may vary. Message & data rates may apply. Text HELP for assistance, reply STOP to opt out.

How satisfied are you with the overall care provided? *

Very DissatisfiedVery Satisfied

How would you rate the professionalism of your caregiver? *

Very PoorExcellent

Did the caregiver treat you (or your loved one) with dignity and respect? *

Always

Most of the time

Sometimes

Rarely

Never

How would you rate communication from our team (updates, responsiveness, clarity)? *

Very PoorExcellent

How reliable are our services in terms of punctuality and scheduling? *

Frequently Missed VisitsAlways On Time

Do you feel the care provided has improved health, comfort, or quality of life? *

Significantly Improved

Somewhat Improved

No Change

Somewhat Declined

Declined

How would you rate the value of our services? *

Excellent Value

Good Value

Fair

Poor Value

Very Poor Value

How likely are you to recommend Lonestar Home Healthcare to others? *

Not at all likelyExtremely likely

What is the primary reason for your rating above?

What do you appreciate most about our services?

What can we improve to better serve you?

May we contact you to follow up on your feedback? *

Yes

1-855-812-9838

[email protected]

550 S Watters Rd, Ste# 288, Allen, Texas, 75013